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Hotline :
CKSQUARE is staffed by 4 dedicated people, Monday to Friday, 8am to 6pm non-stop.
4 people in the morning / and 8 people in the afternoon thanks to the workshop team!
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Remote assistance :
CKSQUARE invests in remote connection tools, and thanks to our kiosks’ web interface, we can take control, diagnose and troubleshoot your device. This avoids the need for a technician to travel to the site, and allows you to order spare parts if required.
+ MORE THAN 60% OF PROBLEMS SOLVED IN 2018
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Credit card payment terminal breakdown service :
As an essential peripheral to the operation, CKSQUARE has set up 1 dedicated person to take charge of all bank terminals as soon as they are received, with the aim of returning them the same day after repair and programming.
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communication system troubleshooting :
Our interface enables us to quickly verify a situation and resolve over 85% of connection incidents with the bank.
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Repair of electronic equipment and boards :
We repair all our equipment in our workshop, and offer competitive packages.
As a last resort, we offer a quotation for new equipment.
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Training:
We offer technical and commercial training in electronic payment systems.
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24h express delivery:
CKSQUARE has chosen UPS as its delivery partner for all its packages with the UPS EXPRESS formula.
Monday to Friday, pick-up before 4pm, delivery Monday to Friday at your home or at a relay point.
1 person dedicated in the morning to live tracking of parcels sent the day before, in liaison with UPS for optimal parcel delivery.
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Ordering:
All orders for new equipment or equipment under warranty, placed before 1pm, are dispatched the same day* and delivered the day after collection before 12pm.
(TNT Express formula)
*depending on available stock and information needed to prepare the order